FAQs
We address this question in the My Life’s Message Data Privacy and Security Policy. However, no website can ever guarantee that information is 100% secure. For that reason, we ask you not to input any account numbers or passwords into our site. Instead, using the Records Roadmap feature, simply guide your family to where they will find that information after you are gone.
No. My Life’s Message will not sell customer identifiable data in any form. This information is covered in detail under the My Life’s Message Data Privacy and Security Policy.
Your user account will terminate upon receipt by My Life’s Message of notice of your death. Following the death of a client, the user account will no longer be accessible except by the user’s duly appointed Messenger(s) (who will have only the limited access and access rights described in more detail in the Website Content Terms of Use). The Messenger(s) will have up to 90 days following activation of the news of death to download or print the information and then it will no longer be accessible.
No. My Life’s Message is not a memorial website. We designed the site to ensure that your final wishes and memories are communicated to your loved ones and to ease their administrative burden in handling your estate after you have passed away.
You should check to ensure your email addresses are current at least once a year. Simply log on and click the Icon for “My Contacts.” From there you will be able to access each contact’s information and edit it as appropriate. You can always add or delete contacts as well.
No. By using this Website, no lawyer/client relationship is formed between you and any person. If you have any questions or concerns about how to legally implement your last wishes, what the tax consequences of any particular estate plan may be, or any other questions or concerns about structuring your estate plan and last wishes, seek the advice of a lawyer admitted to practice in your jurisdiction, an accountant, or other qualified professional with relevant knowledge and experience.
No. Website Content (as more particularly defined in the Terms of Use) is informational only and is not, and is not intended to be, a substitute for legal advice. By using this Website, no lawyer/client relationship is formed between you and any person. If you have any questions or concerns about how to legally implement your last wishes, what the tax consequences of any particular estate plan may be, or any other questions or concerns about structuring your estate plan and last wishes, seek the advice of a lawyer admitted to practice in your jurisdiction, an accountant, or other qualified professional with relevant knowledge and experience.
Click Here to access Instructions for recovering or changing your password.
Simply log on and click the Icon for “My Messengers.” From there you will be able to access each Messenger’s information and edit it as appropriate, including deleting a Messenger or adding a new one. You can have up to three Messengers.
Contact My Life’s Message at admin@mylifesmessage.com to reactivate your account. It is possible that your data has been purged from our system if more than 90 days has passed since your account expired.
My Life’s Message relies on timely action by one of your assigned Messengers to access your account and follow the instructions set forth by you.
While you cannot upload or store videos and photographs on this website, you can always add a link to an on-line account where videos and photographs are stored. In addition, if you have a premium account enabling you to send individual messages to special people, you can add up to four photographs in each message.
We regret that occasionally people decide to cancel the service. One way to cancel is to simply stop payment. If payment is not received within 90 days, the account will be inactivated. If you want to affirmatively cancel your account, simply send an email to admin@mylifesmessage.com with the subject line “Cancel My Account” and we will cancel it for you. If you cancel within 60 days of a renewal, and provide a mailing address, we will refund your most recent payment.
Yahoo mail, Gmail, AOL mail, Outlook… oh my! Throughout your lifetime you have created so many different email accounts with important information and addresses in each separate account. The time has come to consolidate all of your important email contacts. This is a simple process that can save you a lot of time and stress. In order to consolidate, also known as bulk, your contacts’ email addresses, you will need to create a “CSV” file (which stands for comma separated values). This type of file format can be edited and manipulated through Microsoft Excel and saved to your desktop, or anywhere else in your file system.
Click here for detailed step-by-step instructions on How to Import/Export Contacts between Outlook and Gmail.